Effective Date: July 2, 2026

At Bearded Assassins, customer satisfaction is our priority. We stand behind the quality of our products.

Returns:
- Products must be unused and unopened in original packaging.
- Return requests require proof of purchase.
- Opened products cannot be returned unless damaged in transit.

Damaged or Incorrect Items:
Customers must contact us with order details and photos of the issue. After verification, we will provide a replacement or suitable resolution.

Refunds:
Approved refunds are issued to the original payment method. Processing times depend on the payment provider.

Order Cancellation:
Orders can only be cancelled before processing or shipment.